PointCard Account Management
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Schedule Low Balance Warnings
Low Balance Warning
section of the Personalize menu to notify yourself or others when your balance is low.
Save time and schedule your deposits! Visit the
section of the Personalize menu to configure automatic deposits.
Is Your PointCard Missing?
section of the Personalize menu to immediately deactivate your ID Card and protect yourself from loss.
Grant Additional Access
Give Parents Access
section of the Personalize menu to manage user access to your account. Guests will receive their own login and password.
Need Additional Funds?
section of the Personalize menu and let us send an email on your behalf to request additional funds to your account.
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UWSP Users & Guests Login Here
Meal Plan Information
Give Parents Access
Low Balance Warning
PointCASH by Credit Card
TERMS AND CONDITIONS - Step 1 of 3
This contract is executed between the Participant and the University of Wisconsin-Stevens Point (UWSP). It pertains to the use of a PointCASH Account, which is an option available to students and employees of UWSP. ACCESS: The participant's PointCard will be the access device for the PointCASH Account. The card must be presented at the time of purchase and shall be the only means of accessing the participant's account. Only one ID card per participant may be valid at any time. Participants may not transfer debit plan funds between accounts. LOST/STOLEN CARDS: Cards with a U.S. Bank account should be reported as lost or stolen to U.S. Bank and the PointCard office immediately. To contact U.S. Bank call 715-342-8000. To notify the PointCard Office, log onto our website at http://www.uwsp.edu/pointcard or contact our office at 715-346-2012. Unauthorized PointCASH account losses are limited to $50 provided the card is reported as missing within two days. Replacement cards are available in the PointCard Office for a fee. PRIVACY/DISCLOSURE OF ACCOUNT INFORMATION TO THIRD PARTIES: The university will disclose information to third parties about the participant's account only (1) to comply with court orders or other applicable laws or (2) if the account holder gives written permission or (3) if a vendor needs to determine if the participant's account has been charged or refunded properly or (4) to reconcile sales and reimbursements. DOCUMENTATION OF UWSP ACCOUNT ACTIVITY: Account activity for the past six months can be viewed at the website listed above. The participant can also request a statement detailing their PointCASH Account activity from the PointCard Office. You can view U.S. Bank activity at their website: usbank.com INSUFFICIENT FUNDS/NEGATIVE BALANCES: Whenever a PointCASH account has insufficient funds, those charges must be cleared within 3 working days. For students, the PointCard Office staff may deduct the funds from another UWSP debit account belonging to the participant to satisfy outstanding balances. If the condition is not cleared, the insufficient funds will be billed to the student's tuition account and must be cleared prior to registration for the next school term or receipt of grades. For UWSP employees, the insufficient funds will be billed directly to them. ERROR RESOLUTION PROCEDURES: As soon as the participant believes there is a discrepancy, or would like more information about a non-US Bank transaction, the PointCard Office should be contacted. You may be required to put the information in writing. The PointCard Office may take up to 10 business days to complete its investigation and correct any error. If more time is required, the PointCard Office may take up to 45 days to review the discrepancy. During that time the participant's account will be credited so that they have access to the PointCASH funds being reviewed. If the PointCard Office decides that there was no error, the participant will receive a written explanation within 3 business days after completion of the account review. The participant may ask for copies of the documentation used in the review. PARTICIPANTS NOT RETURNING TO UWSP: Ten business days after a participant graduates, withdraws, does not register for the following semester (spring or fall) or terminates employment, the University has the right to close their PointCASH account. INACTIVE ACCOUNTS: We reserve the right to close a UWSP employee's PointCASH account if it has not been used for twelve months. POINTCASH REFUNDS: Refund requests initiated by registered students and current employees of UWSP must be submitted in writing to the PointCard Office. If your account has been closed by the PointCard Office, a refund will be issued to you provided you meet the refund criteria. To receive a refund, your account balance must be at least $20 from which a $10 administrative fee will be deducted. Refunds will be processed by check or as a credit to your credit card or tuition bill as determined by UWSP. DAILY LIMITS: The University reserves the right to establish daily limits on UWSP privileges to prevent misuse of funds on a lost or stolen card. CONVENIENCE FEE: A $2.00 convenience fee will be added to all credit card deposits. CHANGE OF TERMS: The University may change any term or parts of this agreement by sending a written notice to the participant at least 30 days before the change is to become effective. The use of the Account or ID card on or after the effective date of the change means that the participant accepts and agrees to the change. The university may apply any such change to the outstanding balance of the Account on the effective date of the change of terms and to new charges after that date. University of Wisconsin - Stevens Point PointCard Office 1015 Reserve St, Room 206 Stevens Point, WI 54481 (715) 346-2012